betrayed!

My new DVR broke. I woke up this morning and not even the clock was working. The led panel was just flickering 88:88. When I called Time Warner and (after quite a wait) spoke to the customer service lady, she seemed very dismayed by the clock flickering. She actually said "that doesn't sound good."

I feel like it's a little early in our relationship for the DVR to be testing me like this.